Welcome to Car Hire Richmond. These Terms of Service govern your use of our website carhirerichmond.co.uk and our vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Richmond are governed by a comprehensive Rental Agreement that you will receive at the time of booking confirmation or vehicle pickup. This document outlines the applicable terms, conditions, insurance coverage, fees, and your obligations related to the rental. In case of any discrepancies between this Terms of Service and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Richmond requires:
- To rent a vehicle from Car Hire in Richmond, you must be at least 21 years old, though age limits may vary depending on the vehicle type. A valid full driving licence is required, along with identification and proof of your current address. You will also need to provide payment details and a security deposit, as well as meet any additional conditions outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations for car hire in Richmond can be made via our website, by telephone, or at our local office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is usually required at the time of vehicle pick-up. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, ensuring secure transactions through trusted payment processors.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Richmond, it is imperative to conduct a thorough inspection and report any pre-existing damages right away. A condition report will be prepared and must be signed by you. When returning the vehicle, it should be in the same condition as when collected, accounting only for standard wear and tear. Any new damages will be evaluated and may result in additional charges. The vehicle should also be returned with the same fuel level as it was collected; otherwise, refueling fees will apply. Late returns may attract extra charges, so please contact us as soon as possible if you anticipate a delay. You will be held responsible for any parking fines, traffic violations, and related charges incurred during your rental period, along with a processing fee.
Insurance and Liability Coverage
- All rentals include basic third-party insurance as standard. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be available to lower your financial responsibility. It is advisable to review these options closely. You remain liable for any damage or loss up to the excess amount unless additional coverage is purchased. Damage resulting from negligence, misuse, or violation of these Terms is your responsibility regardless of existing insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on your booking type and the notice period provided. For specific information, please check your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Vehicles must not be used for any unlawful activities. This includes racing, off-roading, or any dangerous maneuvers. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Operating a vehicle under the influence of drugs or alcohol is strictly forbidden. Vehicles should only be used for intended purposes and within designated passenger and weight limits. Driving outside of the specified geographical boundaries requires prior approval.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by applicable laws in England and Wales, Car Hire Richmond is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our liability for any claim is capped at the total amount paid for the rental within the last 12 months. This limitation does not apply to liabilities for death or personal injury due to negligence or fraud.
9. Applicable Law in Richmond
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Richmond Car Hire Services
Riverside Way, Richmond TW9 2NQ, UK
Contact Number::
443332100115