Richmond Privacy Policy

Data Collection Practices

We gather and handle various forms of personal information, including:

How We Handle Your Data

Your personal information serves these key purposes:

• Service Delivery in Richmond:
  • Handling your vehicle rental bookings and agreements effectively. Confirming your identity to meet our rental criteria. Streamlining the vehicle pick-up and drop-off procedures. Managing payment transactions, including deposits and any applicable fees.
• Customer Engagement in Richmond (Legitimate Interest/Contract Performance):
  • We provide booking confirmations, updates, and essential rental details. Our team addresses your inquiries and offers customer support. Notifications regarding service or policy changes are also communicated.
• Marketing Permissions and Interests in Richmond:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Assessing website performance to refine user experience and functionality. Conducting research to improve our vehicle selection and services offered.
• Compliance with Local Laws and Regulations:
  • Meeting legal, regulatory, and tax obligations. Preventing fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information With:

• Local Service Providers in Richmond: Third-party partners assist us in delivering services, including payment processing, IT support, and maintenance. They are required by contract to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

At Car Hire Richmond, we adopt a range of technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our security measures consist of encryption, access controls, secure servers, and routine security evaluations. Please be aware that while we strive for high security, no online transmission or electronic storage method is entirely foolproof.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The duration for which we retain different types of information may vary based on the specific context of its processing.

Your Rights in Richmond

Your rights under UK data protection law in Richmond:

• Accessing Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content according to your preferences. You have the option to adjust your cookie settings directly in your browser to control this functionality.

Updates to Policy

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any modifications will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Us

Inquiries regarding our Privacy Policy can be directed to us.